Important Notice
Sexual health services for Leicestershire and Rutland residents after 31st March will be managed by HCRG Care Group.
The new provider will be sharing contact details with service users before the transfer of services in a number of different formats, including website information, posters, and appointment information. The new website will be live from 1st April 2025.
Some staff from Leicester Sexual Health will transfer to HCRG Care Group, so you may continue to see many of the same healthcare professionals.
If you live in Leicestershire or Rutland and have attended any Leicester Sexual Health clinics, your medical records will be securely transferred to HCRG Care Group, if you have been contacted by us. If you have not been contacted by us, this will not affect you. You do not need to take any action unless you do not wish to transfer your care record.
If you do not wish to transfer your care record to HCRG Care Group, please let us know by calling 0300 124 0102 (option 1, option 6) or by email to LSHsecretaries@mpft.nhs.uk by 28th February 2025. However, please note we are legally required to maintain your current notes.
Sexual health services within Leicester City at Haymarket Health Centre, Beaumont Leys Health Centre, and our CHOICES clinics will continue to be delivered by Leicester Sexual Health, which is provided by Inclusion as part of Midlands Partnership University NHS Foundation Trust (MPFT).
See answers to some Frequently Asked Questions about these changes.
Appointment Information
For an appointment, please call 0300 124 0102 or book online via Personal Health Record (PHR).
Booking online
- All appointment slots will be released on a Friday before 12pm, including implants and coils.
However, a limited number of appointments will released on a daily basis, so if you are unsuccessful on a Friday, please try again another day, or visit a Queue & Wait clinic. - All implant and IUD/IUS (coil) appointments must be booked online
- Not all appointment types are available to book online (e.g., PrEP).
At your appointment
- Please attend your appointment alone. This includes no children or babies.
- We have male and female sexual health staff working in our clinic, who carry out intimate examinations and coil procedures. We cannot guarantee whether your clinician will be male or female on the day.
- If you are coming in to collect medicine, please note there may be a wait to process your request. To keep your wait to a minimum, please avoid collecting medicine during the following periods: Saturdays, weekday lunchtime, and after 4:30PM.
PHR
You must now register for a personal health record, PHR, to book online. There are many benefits once you have registered
- You only need to enter your personal details once
- More control over booking and cancelling your appointments
- You can update your demographics so they are always up to date on your medical record
- Any messages or correspondence we send will go directly to your PHR account. This will give you extra security and peace of mind.
