Caller Information
We are receiving a high volume of calls and may not be able to answer your call right away. We thank you for your patience and ask that you are respectful to our call handlers otherwise your call may have to be terminated.
Our telephone queue only allows 10 calls at a time. Our call handlers work hard to answer these calls as quickly as possible. We appreciate that it is sometimes difficult to get through on your first attempt, and thank you for your patience and respect for our call handlers.
Appointment Information
Please arrive 10 minutes BEFORE your appointment time. If you have not arrived by your designated appointment time you may have to be re-booked.
For all sexual health queries, please call us on 0300 124 0102.
PHR
You must now register for a personal health record, PHR, to book online. There are many benefits once you have registered
• You only need to enter your personal details once
• More control over booking and cancelling your appointments
• You can update your demographics so they are always up to date on your medical record
• Any messages or correspondence we send will go directly to your PHR account. This will give you extra security and peace of mind.
