If you are attending the service for any reason, please wear a face mask or face covering and maintain social distancing whilst in the clinic and waiting area. Please visit our coronavirus page for more information.

Need help urgently?

Need help out of hours?

Non-emergency queries:

Please call 111 or visit 111.nhs.uk

Emergency queries:

Please call 999

Sexual assault and violence:

If you have been sexually assaulted or raped and you do not wish to report to the police, there are free and confidential services available to help and advise you. Please click here to view a list of support services.

Online sexual health services:

Did you know that you can access certain sexual health services without the need to book an appointment or attend one of our clinics?

Emergency Hormonal Contraception (EHC):

You can find out where to access emergency contraception, otherwise known as 'the morning after pill', by visit our clinic and service locator. Or alternatively, you can contact your local pharmacy to see if they can offer EHC.

If you are over 25, you will be charged for EHC and only certain pharmacies will provide EHC for free if you're under 25.

We advise calling the pharmacy in advance to ensure:

  • The pharmacy is open
  • Has emergency contraception in stock
  • Have the staff to provide emergency contraception
  • How much they charge or if you can access it for free

Please note that there are two kinds of pills. One needs to be taken within 72 hours, and the other needs to be taken within 120 hours. EHC is more effective the sooner you take it, so act fast.

PEP (Post-exposure prophylaxis for HIV):

If you have had sex with someone without a condom in the last 72 hours, who you know has HIV or think they may have HIV, you will need to access a treatment called PEP, which may reduce your chances of getting the virus.

PEP must be taken within 72 hours (three days), and ideally should be taken within 24 hours.

If you need PEP out of hours, please attend your local A&E as soon as possible. For more information, click here.

Free STI testing:

Our testing kits are available to order online and take at home. They are free, come in discreet packaging, fit through your letterbox and you receive your results via text within 7 days.

To order your free STI testing kit, click here.

Free condoms with C-Card:

To find out where you can register for a C-Card and access free condoms, visit our clinic and service locator.

Oral contraception (pills):

Did you know that you can order oral contraception (pills) online? Simply click here to order.

Quick links for online help:

Ask Brook (for under-25s)

You can use the Ask Brook 24/7 tool any time over the holidays to search for answers to your sexual health questions.

Other support services

For more support services which can offer information, help and advice for a range of topics such as alcohol and drugs, domestic abuse, mental health, and more - please click here.

Local services:

A&E:

Leicester Royal Infirmary - 24 hours

Website: click here
Phone: 0300 303 1573
Address: Infirmary Square, Leicester LE1 5WW

George Eliot Hospital - 24 hours

Website: click here
Phone: 024 7635 1351
Address: College Street, Nuneaton CV10 7DJ

Police

In an emergency call 999

For non-emergencies call 101

(Click on the map to enlarge)

Oadby Urgent Care Centre

Open weekdays 8am-9pm and weekends and bank holidays 8am-8pm for minor illnesses and injuries.
Telephone: 0300 100 0404

Loughborough Urgent Care Centre

Open 24 hours a day, 365 days a year.
Telephone: 01509 568800

Melton Mowbray Urgent Care Centre 

Open weekdays, weekends and bank holidays for minor illnesses and injuries.
Telephone: 01664 854800

St Luke’s Treatment Centre, Market Harborough

Open weekdays, weekends and bank holidays for minor illnesses and injuries.
Telephone: 01858 410 500

For more details on opening times, please click here.

Rutland Memorial Hospital 

Urgent Care and Minor Injuries. For more information, please click here.

Midlands Partnership Foundation NHS Trust Providing Sexual Health Services in Leicester, Leicestershire and Rutland. Services commissioned by Leicester City and Leicestershire and Rutland County Councils.
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