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Important Information for Professionals

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Service Information

Service Update

As of 1st April 2025, Leicestershire County and Rutland sexual health services will be run by HCRG Care Group.

Sexual health services within Leicester City at Haymarket Health Centre, Beaumont Leys Health Centre, and our CHOICES clinics will continue to be delivered by Leicester Sexual Health, which is provided by Inclusion as part of Midlands Partnership University NHS Foundation Trust (MPFT)

Signposting and Referrals

  • Triage at walk-in clinics: We have a triage system in place at busy walk-in clinics to prioritise patients’ clinical needs. Some patients may be signposted elsewhere; please make patients aware that this is a possibility when signposting to a walk-in clinic.
  • Procedures at walk-in clinics: Please ensure that patients are aware that procedures (implant/coil fittings/removals) are not guaranteed to take place during their initial visit to a walk-in clinic. We may be able to do the consultation and procedure at the same time, but this depends on staff availability and clinic capacity.
  • Medical history/notes: We prefer to receive referrals via PRISM, and patients can be referred into Leicester Sexual Health or HCRG Care Group via this method (look for changes on the referral form). However, this may not be appropriate in some instances. If you are referring a patient after trying some medications and/or completing some investigations/tests, or the patient has a complicated medical history, it is useful for us to have a summary of this. This can be either a printout given to the patient or a separate referral letter.

Time Critical Access for Assessment

When signposting, please ensure that you are aware of the following times:

  • Emergency Contraception (EHC): 72 – 120 hours
  • PEPSE: 72 hours

Services Not Offered in our Clinics

  • We do not provide genital dermatology services (including scabies).
  • We do not provide sterilisation or vasectomy services.
  • We do not provide termination of pregnancy services at our clinics, for termination of pregnancy services please signpost people to BPAS or NUPAS. People can also contact University Hospitals of Leicester by phone on 0116 258 5939 or 07867528791.
  • We do not provide gender reassignment services at our clinics – find a list of gender identity clinics on the NHS website.
  • We do not provide menopause services or issue HRT.
  • We cannot provide certificates or print outs of STI testing results.
  • We do not provide travel or occupational vaccinations.

All Clinics

Find information on clinics and clinic opening times.

Resources

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Our services are for Leicester City residents.

If you live in Leicestershire County or Rutland, please select the option below to find out about sexual health services in your area, provided by HCRG Care Group.

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Services in Leicestershire and Rutland