Address
1st Floor,
Haymarket Shopping Centre (opposite Primark)
Leicester
LE1 3YT
Contact details
Phone number: 0300 124 0102
Booked Appointment Clinic
Monday – Appointment Opening Times
Appointments
8:15AM – 12:30PM
Tuesday – Appointment Opening Times
Appointments
8:15AM – 12:30PM
1:30PM – 6:30PM
Wednesday – Appointment Opening Times
Appointments
8:15AM – 12:30PM
1:30PM – 6:30PM
Thursday – Appointment Opening Times
Appointments
8:15AM – 12:30PM*
1:30PM – 6:30PM
(*) We are also closed on the first Thursday morning of every month for staff training (8:30AM – 1:00PM).
Friday – Appointment Opening Times
Appointments
8:15AM – 12:30PM
1:30PM – 3:00PM
Saturday – Appointment Opening Times
Appointments
9:00AM – 2:30PM
Queue & Wait Clinics
Our Queue & Wait clinic will prioritise:
- People with genital symptoms
- Services for people aged under 18
- People who need emergency contraception
- People who need PEP
If we are unable to see you at our walk-in clinic, you will be offered an appointment or signposted to an alternative service.
At our queue and wait clinic, you will be seen by the next appropriate clinician that can meet your health needs. This means that people may be seen in a different order than they arrive.
Monday – Queue & Wait Opening Times
All Ages Walk-In Clinic
1:30PM – 5:00PM
Tuesday – Queue & Wait Opening Times
All Ages Walk-In Clinic
8:30AM – 12:00PM
Wednesday – Queue & Wait Opening Times
CHOICES Young People’s Clinic
1:30PM – 6:00PM*
*This clinic is for ages 18 and under only
Take a look at our video, showing how to find our clinic and what to expect when you visit:
Important Appointment Information
Booking Online
For an appointment, please call 0300 124 0102 or book online via Personal Health Record (PHR).
Booking online:
All appointment slots will be released on a Friday before 12pm, including implants and coils. However, a limited number of appointments will released on a daily basis, so if you are unsuccessful on a Friday, please try again another day.
All implant and IUD/IUS (coil) appointments must be booked online
Not all appointment types are available to book online (e.g., PrEP).
At your appointment
Please attend your appointment alone. This includes no children or babies.
We have male and female sexual health staff working in our clinic, who carry out intimate examinations and coil procedures. We cannot guarantee whether your clinician will be male or female on the day.
If you are coming in to collect medicine, please note there may be a wait to process your request. To keep your wait to a minimum, please avoid collecting medicine during the following periods: Saturdays, weekday lunchtime, and after 4:30PM.
Other Important Information
Queue & Wait Clinics
Our Queue & Wait Clinics are a walk-in service that prioritises those with genital symptoms. You will be seen by the next appropriate clinician to meet your health needs. If we are unable to see you at our walk-in clinic, you will be offered an appointment or signposted to an alternative service.
Free Condoms From Clinic
If you are attending a walk-in clinic for free condoms, either to register for a C-Card or to get a renewal pack, please note that there may be a wait for this service. Our walk-in clinics are very busy, and staff will prioritise booking patients into the clinic before dealing with your request.
You can also use your C-Card at pharmacies across the region. Find a venue near you on our Clinic and Service Finder.
