If you are attending the service for a face-to-face appointment, to collect condoms or medicines please wear a face mask or face covering and maintain social distancing whilst in the clinic and waiting area.

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Confidentiality

This privacy policy is intended to inform you how we gather, define, and use personal information collected via the website such as your name, address, telephone number and email address. All personal Information will be used in accordance with the Data Protection Act 1998.

Information collection

We may collect information about you when you request any information about us or our services, submit your personal details and/or complete any forms on the website.

The transmission of information via the personal information forms on this website is done via a secure mechanism that encrypts the data being transferred and is only readable to us the recipient. Once we have received your information we will use strict procedures and security features to prevent unauthorised access. Users are advised that General Feedback forms have not been encrypted in this way if they have been deemed to contain no personal or data.

We are confident that data submitted via our website is secure, this is generally not the case for all websites - you are advised to check the security of a site when using online forms to help protect your personal data. 

Leicester City, Leicestershire and Rutland Health authorities will never collect personal information about you without your knowledge, and will only use that information for a known reason. Information provided will not be passed to outside organisations, agencies or individuals, unless there is a legal requirement to do so.

Our website may from time to time contain links to and from third party websites. If you follow a link to these websites, please note that they have their own privacy policies and will be subject to separate terms and conditions. We do not accept any responsibility or liability for these sites.

Our website uses Google Analytics to track our visitors. This process uses cookies to recognise returning visitors. For full terms of the Google Analytics process, please see the Google Analytics privacy policy. The information collected via this mechanism is used so that we can monitor the number of visitors, the most popular pages and the length of time users spend browsing. This information is not used for any other reason.

We may collect and process the following data about you:

Information that you provide by filling in forms on our website. This includes information provided at the time of submitting your contact details, completing application forms or requesting further information about our services.

Information about your computer including where available your IP address, operating system and browser type.

Details of your visits to our website and the pages and resources that you access.

For further information on our GDPR policy please see the following documents:

Trust GDPR Leaflet 1.pdf

Trust GDPR Leaflet 2.pdf

Midlands Partnership Foundation NHS Trust Providing Sexual Health Services in Leicester, Leicestershire and Rutland. Services commissioned by Leicester City and Leicestershire and Rutland County Councils.
Thank you for your booking request, further information will be sent to you by email in the next 5 working days.
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CLINICS AFFECTED BY NHS CORONAVIRUS ADVICE

As a result of the Coronavirus outbreak and national guidance we have had to make some changes to our clinics.

Clinic Changes - Leicester Sexual Health                                                                                                                                                          

HAYMARKET HEALTH, LOUGHBOROUGH HEALTH CENTRE AND OAKHAM CLINICS ARE OPEN FOR BOOKED APPOINTMENTS ONLY -  NO WALK-IN PATIENTS. 


WHERE WE ARE ABLE TO, WE ARE OPENING SOME OF OUR OTHER CLINICS VERY SOON. PLEASE SEE THE 'ALL CLINIC'  PAGE ON THE WEBSITE FOR INDIVIDUAL CLINICS.

ALL CLINICS ARE APPOINTMENT ONLY, PLEASE CALL TEL: 0300 124 0102.

All service users will be asked these questions before an appointment is booked and before being permitted to the clinic

Q: Have you lost the sense of taste or smell or both? 

Q: Are you currently experiencing any symptoms of coronavirus (cough, fever, shortness of breath) or feel unwell?

Q: Have you had any COVID19 symptoms in the last 10 days?

Q: Do you have coronavirus, or have you been in contact with someone who has confirmed coronavirus?

Q. Have you recently returned from a holiday from a destination that is listed as high risk and requires you to isolate? 

 If you have answered yes to any of these questions please protect yourself and others and stay at home and self-isolate.

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